When you have received a standard notice and/or the lender is threatening legal proceedings, you’ll want to work urgently. You need to instantly:
- Forward a page into the loan provider asking for a variation of one’s contract due to hardship (when you have maybe not sent one). The lender and ask for a variation on the grounds of financial hardship if this is not possible ring.
- Lodge an application in writing or online in EDR, scheme, which will be administered by the Australian Financial Complaints Authority (AFCA). Its contact information are:
- Ph: 1800 931 678
- E-mail: firstname.lastname@example.org
- Online: afca.org.au
SIGNIFICANT: The lender cannot commence court procedures against you once you’ve lodged a written dispute with AFCA before the dispute is set (or AFCA considers it cannot think about your dispute).
3. Get legal counsel.
IF a STATEMENT has been received by you OF CLAIM
- In NSW you have got 28 times through the date you may be offered having a declaration of claim to register a defence. Following the 28 times has elapsed the financial institution can put on for judgment. It is suggested you lodge with AFCA rather than file a defence in Court. You need to lodge with AFCA prior to the loan provider will get judgment, so lodge with AFCA at the earliest opportunity. (See point 2 above).